PSA San Fernando Pampanga
To request a PSA birth, marriage or death certificate, or a Certificate of No Marriage (CENOMAR) in Pampanga, you must first book an appointment at the province’s only PSA Civil Registry System (CRS) outlet. The office is located on the first floor of the PSA Building at the Diosdado Macapagal Government Centre in Maimpis, City of San Fernando, Pampanga.

How to Book a PSA Online Appointment
PSA offices currently require visitors to secure a confirmed online appointment before going to a Civil Registry System outlet. Booking is free and takes only a few minutes.
- Visit the PSA Online Appointment System website.
- Select Region III, then choose the San Fernando, Pampanga outlet. Residents who are closer to Nueva Ecija or Olongapo may book at either of these locations instead:Nueva Ecija outlet
NE Pacific Mall, Cabanatuan City, Nueva EcijaOlongapo City outlet
47 Gordon Avenue, Barangay Pag-asa, Olongapo City, Zambales - Enter the personal details requested on the appointment page. A verification code will be sent to your email address. Type this code into the system to continue.
- Choose the type of PSA certificate you need. When requesting a document for someone else, provide the certificate owner’s information and state your relationship to that person.
- Select your preferred appointment date and time. The PSA CRS outlet in San Fernando, Pampanga accommodates applicants from Monday to Friday, between 7:00 a.m. and 5:00 p.m. Dates or times shown in grey are no longer available because they are fully booked.
- Review the appointment summary carefully. Check your name, personal details, selected certificate and schedule before submitting the request. The name entered in your appointment must match the name shown on your identification documents.
- Your appointment slip will be emailed to you once the booking is confirmed. Print it or save a digital copy on your mobile phone, as you will need to present it to the security guard before entering the building.
Arrive at the PSA CRS outlet at least 30 minutes before your scheduled time. Bring your own pen and follow any health and safety rules being observed at the office, including mask requirements where applicable.
Minors cannot create an online appointment in their own name.
How to Order a PSA Certificate for Delivery
Those who do not wish to visit a PSA outlet may order certificates online through PSAHelpline.ph and have them delivered to their address.
- Go to PSAHelpline.ph and select the Order Now button.
- Choose the PSA certificate you want to request. You may order your own certificate or documents belonging to your children or parents.
- Provide your personal information and the details appearing on the requested certificate. You must also indicate which valid ID you will present to the courier upon delivery.
- Select the purpose of the request and confirm whether the certificate has previously undergone legal proceedings. When requesting an annotated certificate for the first time following a legal proceeding, you must apply personally at a PSA CRS outlet.
- Enter your complete delivery address, email address and mobile number.
- Choose the number of copies required, then review all order details carefully before confirming.
- Pay the applicable fee using any of the available payment methods. Your certificate will be processed and delivered to the address stated in your order.
PSAHelpline.ph releases documents only to the certificate owner or the authorised requesting party. You must be physically present at the delivery address and show the valid identification document specified when placing the order. The courier will not release the certificate without this ID, and another person cannot receive the order on your behalf.
Minors are also not permitted to place an order for themselves.
To monitor your request, visit the PSAHelpline.ph homepage and select Check Status.
Services Offered at PSA San Fernando
PSA San Fernando, located at 1F PSA Building in the Diosdado Macapagal Government Center at Maimpis, City of San Fernando, Pampanga, is the only PSA Civil Registry System (CRS) outlet serving residents of Pampanga for vital civil registry documents.
Birth Certificate. This official document records your name, date of birth, place of birth, and parents’ information. You need it for school enrollment, passport applications, employment, and government benefits.
Marriage Certificate. This legal proof shows your marriage details, including spouses’ names, wedding date, and place of marriage. Banks, insurance companies, and government agencies require this when you need to verify your married status.
Death Certificate. This document officially confirms a person’s passing and includes the date, place, and cause of death. Families need it for insurance claims, inheritance settlements, and legal proceedings.
CENOMAR (Certificate of No Marriage). Also called a Certificate of Singleness, this proves you have never been married. It’s required for marriage license applications and other civil status verifications.
Document Authentication. PSA San Fernando can authenticate your civil registry documents for use overseas. These civil registry documents serve as official and authenticated proof of identity, citizenship, and civil status.
FAQs
Conclusion
Getting a PSA birth certificate in San Fernando, Pampanga is straightforward when you plan ahead booking an online appointment at the Diosdado Macapagal Government Centre saves you time and eliminates uncertainty. Whether you prefer to visit in person or opt for convenient home delivery through PSAHelpline.ph, the PSA ensures all vital civil registry documents are accessible and processed efficiently. Always bring a valid ID and your appointment confirmation to avoid any delays, and remember that having an official copy ready protects your interests for school enrollment, employment, and legal matters.
