PSA North Caloocan: Nearest CRS Outlet & Address
In Metro Manila, saying that you are going to “Monumento” immediately tells people that your destination is Caloocan City. The name is widely understood across the capital region and nearby provinces as referring specifically to the Bonifacio Monument in Caloocan. Its surrounding area is one of the city’s busiest transport centres, connecting passengers to trains, buses and jeepneys bound for different destinations.
Monumento is rarely quiet. Pavements and transport stops are usually filled with commuters, street vendors and people waiting for their next ride. Despite the crowds, passing through this famous Caloocan landmark is part of the Metro Manila experience, whether you arrive by bus, board a train or simply find yourself navigating the busy streets around the monument.

Caloocan residents and workers who need a PSA birth, marriage or death certificate, or a Certificate of No Marriage Record (CENOMAR), may apply at the PSA Civil Registry System (CRS) outlet inside the North Caloocan City Hall building. The outlet is located at:
Ground Floor, North Caloocan City Hall
Zapote Street, Novaliches, Caloocan City
Residents of South Caloocan may find the PSA outlet on East Avenue in Quezon City more convenient than the branch at North Caloocan City Hall. The East Avenue outlet is also the correct location for first-time requests involving civil registry documents amended through Court Decrees and Legal Instruments (CDLI). Once the initial amended copy has been issued, succeeding requests may be processed at another PSA outlet or ordered online through PSAHelpline.ph.
How to Book an Appointment at the PSA Caloocan Outlet
An online appointment is required before visiting a PSA Civil Registry System (CRS) outlet. Walk-in applicants without a confirmed appointment will not be allowed to enter the office.
Follow these steps to schedule your visit:
- Go to the PSA Online Appointment System website.
- Select NCR as the region, then choose Caloocan City as your preferred PSA CRS outlet. For a first-time request involving a document amended through CDLI, select the East Avenue outlet, even when you do not live in Quezon City. Click Next to continue.
- Enter the personal information requested on the appointment page. A verification code will be sent to your email address. Enter this code to proceed with the booking process.
- Choose the type of PSA certificate you need. When requesting a certificate for another person, provide the document owner’s details and state your relationship to that person.
- Select your preferred appointment date and time. The PSA CRS outlet in Caloocan accommodates applicants from Monday to Friday, between 7:00 a.m. and 3:00 p.m. Dates or time slots shown in grey are already fully booked.
- Review the appointment summary carefully. Check your name, contact details, chosen schedule and certificate information before confirming the booking. The name entered in the appointment must match the name shown on your valid identification documents.
- Your appointment slip will be sent to your email. Print a copy or save it on your mobile phone, as you will need to present it to the security guard before entering the building.
Arrive at least 30 minutes before your scheduled appointment. Bring your own pen, wear a face mask and follow any health and safety rules being observed inside the PSA office.
Minors cannot book an appointment through the online system.
Those who cannot visit a PSA outlet may order a PSA birth certificate online and have the document delivered to their address.
How to Order a PSA Certificate Online
You can request a PSA certificate through PSAHelpline.ph and have it delivered directly to your address. Follow these steps:
- Visit PSAHelpline.ph and select Order Now.
- Choose the type of PSA certificate you need. You may order a certificate for yourself, your child or one of your parents.
- Enter your personal information and the details shown on the certificate being requested. You must also indicate the type of valid identification you will present to the courier upon delivery.
- Select the purpose of your request and state whether the document has previously undergone legal proceedings. When requesting an annotated copy for the first time after a legal proceeding, you must apply for it personally at a PSA CRS outlet.
- Provide your complete delivery address, email address and mobile number.
- Choose how many copies you would like to order, then review all the information you entered. Make sure the certificate and delivery details are correct before confirming your request.
- Pay using one of the available payment methods. After payment has been completed, wait for the certificate to be delivered to your registered address.
The person who placed the order must be present to receive the documents and must show the declared proof of identification to the courier. Another person cannot receive the PSA certificates on the applicant’s behalf.
You can monitor your order by visiting PSAHelpline.ph and selecting the Check Status link on the homepage.
FAQs
Conclusion
Obtaining a PSA birth certificate, marriage certificate, death certificate or CENOMAR in Caloocan City is straightforward when applicants follow the correct appointment and document requirements. Residents may visit the PSA CRS outlet at North Caloocan City Hall, use the East Avenue branch for first-time CDLI-amended records, apply through accredited SM Business Centers or order conveniently through PSAHelpline.ph for home delivery. By confirming the latest outlet advisory, preparing a valid ID and appointment slip, and reviewing all application details carefully, Caloocan residents can secure their civil registry documents efficiently and avoid unnecessary delays.
