PSA Muntinlupa Alabang

Muntinlupa is widely associated with the penitentiary located in the city, but the place itself was not named after the prison. In fact, the prison adopted Muntinlupa’s name.

Several explanations have been given for the origin of the city’s name. One links it to munting lupa, referring to the area’s thin topsoil. Another connects it to the local landscape, combining monte, meaning mountain, with lupa, the Filipino word for land. The City Government of Muntinlupa recognises these as two of the commonly cited versions of the name’s origin.

Residents, employees and business owners who need official copies of PSA birth, marriage or death certificates, or a Certificate of No Marriage Record (CENOMAR), can visit the Philippine Statistics Authority Civil Registry System outlet in Alabang. Located inside Ayala Malls South Park, it provides a convenient option for people living or working in Muntinlupa.

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PSA CRS Outlet in Muntinlupa

4th Floor, Ayala Malls South Park
National Road, Alabang
Muntinlupa City 1772

Telephone: (02) 8851-6302

How to Book a PSA Appointment in Muntinlupa

The PSA Civil Registry System (CRS) outlet in Muntinlupa operates from 7:00 a.m. to 5:00 p.m., Monday to Friday, except on public holidays. An appointment is required before visiting the outlet to request or authenticate a birth, marriage or death certificate, CENOMAR or CENODEATH. Appointment booking is free, and each appointment slip is non-transferable.

The mandatory appointment system took effect at the Muntinlupa CRS outlet on 6 April 2026. The appointment must be registered under the name of the person who will complete the transaction at the outlet.

You can book using a computer, tablet or mobile phone. Prepare an active email address and mobile number, as these may be used for verification and appointment notifications.

Steps for Setting Your Appointment

1. Open the PSA Civil Registration Service Appointment System.Use the official PSA appointment platform to begin your booking.
2. Choose the correct outlet.Select NCR as the region, followed by Muntinlupa City as the CRS outlet.Records affected by Court Decrees and Legal Instruments require special handling. When requesting the first annotated copy of such a record, select the East Avenue CRS outlet in Quezon City, even when you live elsewhere.
3. Enter the requester’s information.Provide the personal details requested on the form, including your working email address and mobile number. A verification code will be sent to your email; enter this code to continue.
4. Select the document you need.Indicate whether you are requesting a birth certificate, marriage certificate, death certificate, CENOMAR or another available civil registry document. When applying on behalf of another person, provide the document owner’s details and state your relationship to them.
5. Pick an available date and time.Choose your preferred appointment slot from those shown on the system. Greyed-out or unavailable times have already been booked.
6. Review your application carefully.Check the spelling of names, contact details, document information and appointment schedule before confirming. The requester’s name on the appointment slip must match the name shown on the valid identification document that will be presented at the outlet.
7. Save your appointment slip.The completed appointment slip will be sent to your email address. You may print it or keep an electronic copy on your mobile phone for presentation when entering the outlet.

Follow the arrival instructions stated on the appointment slip and allow enough time for security screening. Bring the required identification and supporting documents for your transaction. Minors cannot book an appointment themselves.

How to Order a PSA Certificate Online

People who cannot visit a CRS outlet during the working week may request eligible PSA certificates online through PSAHelpline.ph. The service offers nationwide delivery, along with other fulfilment options shown during the ordering process.

Online Ordering Process

1. Visit PSAHelpline.ph and select the option to place an order.
2. Choose the certificate you need, such as a birth, marriage or death certificate or CENOMAR.
3. Supply the requester’s details and the information appearing on the certificate. Select the valid identification document that will be presented when the order is delivered or collected.
4. State the purpose of the request and disclose whether the record has undergone a legal proceeding. A first request for certain annotated records may need to be completed personally at the appropriate PSA CRS outlet.
5. Enter your complete delivery address, active email address and mobile number.
6. Select the number of copies required, then check every entry before submitting the order.
7. Pay through one of the available payment methods. Processing and delivery will begin once the payment and application have been validated.

The person receiving the documents must present an acceptable valid ID. PSAHelpline.ph now allows a requester to nominate an Authorized Person to Receive after payment and identity verification. The nominated person must be at least 18 years old and available at the registered delivery address.

Applicants aged 17 or below cannot place an order for themselves. Their parent or another qualified adult must submit the application on their behalf.

To follow the progress of an application, open the Check Order Status facility and enter the order’s 10-digit reference number.

FAQs

Conclusion

The PSA CRS Outlet in Muntinlupa provides residents with a convenient and organised way to obtain essential civil registry documents. Whether visiting the Alabang outlet through a confirmed appointment or ordering certificates online for delivery, applicants should prepare accurate information, valid identification and the required supporting documents to ensure a smooth and hassle-free transaction.